SHOPITALLONE PRIVACY POLICY

Last Updated: October 11, 2026

Introduction

Shopitallone (“Shopitallone,” “we,” “us,” or “our”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you access or use our website, mobile application, and related services (collectively, the “Services”).

By using our Services, you acknowledge that you have had the opportunity to read this Privacy Policy and understand how your personal information may be handled.

1. Information We Collect

Depending on how you use our Services, we may collect the following categories of personal information:

1.1 Personal and Account Information

Your name, email address, phone number, account credentials, and other information you provide when registering or managing your account.

1.2 Order and Delivery Information

Details about your purchases, including products ordered, order history, delivery address, billing information, delivery instructions, and related transaction records.

1.3 Payment Information

Information necessary to process payments and refunds. Payments may be handled by third-party payment providers. We do not intentionally store complete payment card details unless expressly disclosed and handled in accordance with applicable requirements.

1.4 Customer Support Communications

Information you provide when contacting customer support, submitting inquiries, making complaints, requesting refunds, or communicating with us through other channels.

1.5 Device and Usage Information

Technical information such as device type, operating system, browser type, IP address, application version, access times, and interactions with our Services.

1.6 Cookies and Similar Technologies

We may use cookies, analytics tools, and similar technologies to support essential functions, remember preferences, understand usage patterns, and improve our Services.

Where required by law, we will obtain consent before collecting certain information or accessing device features, including precise location data.

2. How We Use Your Information

We may use your personal information to:

1. Create, manage, and maintain your account.
2. Process and fulfil orders, payments, deliveries, returns, and refunds.
3. Send order confirmations, delivery updates, account notifications, and other service-related communications.
4. Respond to inquiries and provide customer support.
5. Personalize your shopping experience and improve our website, application, products, and services.
6. Monitor performance, reliability, and security.
7. Detect and prevent fraud, unauthorized transactions, abuse, and unlawful activities.
8. Send promotional offers, product updates, and marketing communications where permitted by law and, where required, with your consent.
9. Comply with applicable laws, regulations, and legal obligations.
10. Establish, exercise, or defend our legal rights and enforce our agreements.

We will process personal information only where we have an appropriate legal basis, as required by applicable data protection laws.

3. How We Share Your Information

We may share relevant personal information with trusted third parties when necessary to provide and operate our Services. These parties may include:

1. Payment Providers: To process payments, refunds, and related transactions.
2. Delivery and Logistics Partners: To fulfil orders and deliver products.
3. Technology and Hosting Providers: To host, maintain, secure, and support our website and application.
4. Analytics and Customer Support Providers: To improve our Services and respond to inquiries.
5. Professional Advisers: Including legal, accounting, and compliance advisers where necessary.
6. Regulatory and Law Enforcement Authorities: Where disclosure is required by law or necessary to protect our rights, users, property, or safety.
7. Business Successors: In connection with a merger, acquisition, restructuring, or sale of all or part of our business, subject to applicable law.

We do not sell your personal information for monetary consideration. Third parties processing information on our behalf are expected to implement appropriate safeguards and use the information only for authorized purposes.

Independent third-party services may process information under their own privacy policies. We encourage you to review those policies where applicable.

4. Cookies and Similar Technologies

Our website and application may use cookies, pixels, local storage, and similar technologies to:

1. Enable essential website and account functions.
2. Remember preferences and settings.
3. Understand how visitors interact with our Services.
4. Measure performance and improve usability.
5. Support advertising and marketing activities where applicable and legally permitted.

You can manage or disable cookies through your browser settings. Where required, we will request consent before using non-essential cookies or similar technologies.

Disabling certain cookies may affect the functionality of some features.

5. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining accounts, meeting legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable retention requirements.

We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or data storage is completely secure. We cannot guarantee absolute security.

6. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

1. Request access to personal information we hold about you.
2. Request correction of inaccurate or incomplete information.
3. Request deletion of your personal information, subject to applicable exceptions.
4. Request restriction of, or object to, certain processing activities.
5. Withdraw consent where processing is based on consent.
6. Request a portable copy of certain personal information where applicable.
7. Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us using the details provided in this Privacy Policy. We may need to verify your identity before processing your request.

Marketing Preferences: You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the message or contacting us directly. You may still receive essential service-related communications, including order confirmations and delivery updates.

Certain requests may be subject to legal restrictions or exceptions. We will handle all requests in accordance with applicable law.

7. Children's Privacy

Our Services are not intended for children who are legally restricted from using them without the required parental or guardian involvement.

We do not knowingly collect children's personal information in violation of applicable law. Where parental or guardian consent is legally required, we will take appropriate steps to comply.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

8. International Data Transfers

Our service providers or business operations may involve transferring personal information across national borders. Where such transfers occur, we will take reasonable steps to ensure compliance with applicable data protection laws and implement appropriate safeguards where required.

9. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, payment platforms, or other external services. These services may have their own privacy policies and data handling practices.

Shopitallone is not responsible for the privacy practices of independent third-party services. We encourage you to review their privacy policies before providing personal information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal obligations, or Services.

When changes are made, we will publish the revised version on our website or within our application and update the “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage you to review this page periodically to remain informed about how we protect your personal information.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:

Business Name: Shopitallone

Email Address: info@shopitallone.com

Website: https://shopitallone.com

Business Address: United States of America (USA)

We will review and respond to privacy-related inquiries in accordance with applicable data protection laws.

By using Shopitallone, you acknowledge that you have had the opportunity to read this Privacy Policy and understand how your personal information may be collected, used, and protected.